The purpose of Asia Online Use's privacy policy is aimed at better serving those who are concerned with how 'Personally Identifiable Information' abbreviated as PII will be used on our website. PII, as stated in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Users are requested to read our privacy policy very carefully to get a clear understanding of how we gather, use, protect or otherwise handle your PII. Should you need any clarification, feel free to get in touch with us.
What personal information do we collect from the people that visit our blog, website or app?
While placing an order or registering on our website, as appropriate, you may be asked to enter your name, email address, mailing address, home address, office address, phone number, credit OR debit card information or other applicable details in order to enhance user experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information collected from you when purchase any product, register on our website, sign up for our periodic emails, newsletter, respond to surveys conducted by us or use our website in any of the following ways:
• To personalize and enhance user experience and to allow us to deliver the type of content and products you demonstrate interest in.
• To improve our website to serve you better.
• In order to respond better to customer service requests.
• To run a contest, product promotion or to come up with offers from time to time.
• To process transactions faster.
• To request for reviews and ratings of services or products
• To follow up with users after correspondence via live chat, email communication or phone inquiries)
How do we protect your information?
Our website is scanned from time to time to make it technically sound and secure to curb vulnerabilities in order to make your visit and important data safe.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible to authorized people only. We are committed to keep your information confidential. Besides, all sensitive/critical/confidential information you provide us with is encrypted via Secure Socket Layer (SSL) technology.
With a variety of security measures in place, our users can rest assured that their precious data, order history, product preferences etc. is kept confidential and secure at all times.
All transactions are processed through extremely safe and secure payment gateway and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. We do ! Cookies can be understood as small files that a website or its service provider transfers to your computer's hard drive through your Web browser with your permission that enables the website' systems to recognize your browser, capture and remember certain pieces of information. For instance, we use cookies to help us remember and process purchase of the products in your shopping cart. They also help us understand your product preferences on the basis of previous visits and interest you demonstrate which enables us to serve you better. Cookies also help us compile aggregate data about website traffic and interactions so as to measure and analyze our performance and to provide better customer service and to offer better products in future.
We use cookies to:
• Help remember and process product items in the shopping cart.
• Understand and save customer's buying preferences for better assistance
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. These settings can be changed by going to your browser's settings. Pls note that every browser is different than another, so you may need to look at your browser's Help Menu manage cookies settings .
If you choose to turn cookies off, some of the website's features that make your browsing experience more efficient may not perform efficiently. It won't affect user experience in a major way though.
Third-party disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to third parties.
Third-party links
At our discretion, from time to time, we may choose to include or offer 3rd party products and/or services on our website. Please note these 3rd party websites will have their independent privacy policies. We do not bear any kind of liability for the activities of those linked websites. We are, nonetheless committed to keep integrity intact and protect our customers' personal information.
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may choose to do so in the future.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what actions operators of websites and online service providers must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States Of America and the concepts included have played a pivotal role in the development of data protection laws around the world. Understanding Fair Information Practice Principles and how they should be implemented is critical for businesses to comply with various privacy laws aimed at protecting personal information.
In order to comply with Fair Information Practices we will take the following responsive action in case of a data breach occurence:
We will notify you via email
• Within 1 business day
We also agree to the Individual Redress Principle which needs that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
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